Your product should ship in 2-3 business days from when you placed your order. If you haven’t received a shipping email feel free to contact us at hello@flybrow.com

Items returned unopened within 14 days of receipt will be eligible for a refund, less a $5.95 restocking fee. You must email hello@flybrow.com to notify us of return and to get a return shipping label.

You can email us at hello@flybrow.com. Please be sure to include your name and order number in your email.

Step 1 will do the work if applied to a cleansed brow & left for the perfect amount of time. Getting glue off a newly laminated brow can be damaging (or too rough) especially once you can't get them wet!

• Discontinue use of topical retinoids at least 3 days before. The chemicals can interact with each other causing sensitivity on the skin.
  
• Make sure to shower and wash your face before your appointment, so that no water for 24 hours is no big deal!
  
• You can always remove makeup with a wipe or cotton pad but as long as you don't splash your face with water

Usually 4-8 weeks.
Depending on the brow hairs' growth pattern and thickness, and the after-care (doing it immediately and regularly to keep the brows soft and hydrated).

• Do not get them wet for 24 hours.
• No water, no steam, no sweat until they set!
• Do not try to brush them dry.
• Always wet them or oil them before trying to move them so the hairs stay healthy.
• Brushing them dry once they are set, in weeks 1-2, could cause breakage.

Prevention > cure.
Its easier to keep your brows soft after lamination than to try to rehydrate them after they get dry #aftercare

Usually 1 month on the hair.
3-5 days on the skin. Longevity can be affected by your cleansing regimen, so wash carefully around the brows if you want it to last longer!